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CARE & REPAIR

JEWELRY CARE

 

The following are basic guidelines for caring and cleaning your jewelry.

 

HANDLING/WEARING YOUR JEWELRY

- Handle each piece gently and delicately. 

Regardless of price, most jewelry is delicate even if it doesn't look like it is, so please do not wear it while performing strenuous   physical activities where it could possibly be damaged.

- Store your jewelry in a safe place while traveling and/or sleeping like in a jewelry pouch or jewelry box.

- Most jewelry does not do well with chemicals including perfumes, lotions, and hairsprays. 

- Keep jewelry away from wet environments like doing the dishes, taking a shower, and visiting a pool.

* When you need to use water to clean your jewelry, make sure it does not stay wet for more than a few minutes. 

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BASIC JEWELRY CLEANING

- When you have to clean your jewelry, make sure to NOT clean the piece over an open sink.

- Use a delicate touch when cleaning or you may risk damaging your item.  

- Use a bowl or glass of warm water mixed with a drop or two of non-detergent dish washing soap to cut the oils on the jewelry.

- Soak the jewelry for only a few minutes.

- Use a soft toothbrush or a soft cleaning bristle to remove any dirt still remaining on the piece, only when absolutely necessary.

- Rinse with slow moving water to clean off the suds.

- After washing, use a diamond cloth or microfiber cleaning cloth to dry the jewelry piece immediately after.

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CLEANING GOLD (AND ROSE GOLD) JEWELRY

Gold jewelry of any karat can be cleaned lightly using a soft cloth. For a more thorough cleaning, soak your gold jewelry in a glass of warm water with a drop or two of non-detergent soap (Ivory, Dr. Bronner's, etc) to help remove any oils and loosen buildup. Remove after a few minutes and pat dry with a soft cloth. To clean further, use a very soft, worn toothbrush to carefully remove any dirt particles or debris from more intricate components and settings. 

 

CLEANING SILVER JEWELRY

Follow the directions for cleaning gold jewelry above.

For silver jewelry with a high-polish surface, you can use a special silver cleaning cloth to restore the shine.

For silver jewelry with a matte finish, make a watery paste of baking soda and water and rub gently to restore surface.

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CLEANING BLACK RHODIUM

Black rhodium is a plating that may wear off over time, especially in the presence of items containing sulfur such as leather, rubber, chlorine, and perspiration as well as lotions, perfumes and oils. 

 

It is not advisable to polish or wipe your black rhodium silver jewelry. Wipe gently only if needed and never use anything but a clean, nub-free cotton cloth. *Avoid silver polish or dip style cleaning products which will remove the plating.

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CLEANING DIAMOND JEWELRY

Follow the directions for cleaning gold jewelry above and be extra careful when cleaning/brushing around stones (use a delicate touch when cleaning or you may risk damaging your item).  

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JEWELRY REPAIR

 

If you would like to repair jewelry, purchased from our website, due to wear and tear, please email us photos of the damaged item and order number.

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We will review your request and let you know if we can accommodate your request.

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Please note, an extra repair fee may apply. We will let you know the fee before proceeding with the repair.

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Please see our jewelry care guide above to help keep your jewelry in the best possible condition.

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